Privacy Policy

Introduction

Who Shot That Media ('we,' 'us,' or 'our') operates the website whoshotthatmedia.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, fill out forms, book consultations, or interact with our services. By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our website.

Information We Collect

We collect the following types of information when you visit our website, submit a form, or interact with our content:

• ✓Full name
• ✓Email address
• ✓Phone number
• ✓Company or business name
• ✓Industry or profession
• ✓Project details and service interests
• ✓IP address and browser information
• ✓Device type and operating system
• ✓Pages visited and time spent on site
• ✓Referral source and how you found us
• ✓Google Ads click identifiers (GCLID)
• ✓Facebook and Meta ad interaction data
• ✓Cookies and tracking pixels.

We collect this information through website forms, cookies, tracking pixels, and third-party analytics tools.

How We Use Your Information

• To respond to your inquiries and provide custom quotes
• To schedule and confirm consultations and shoots
• To communicate with you about our website, services, and user experience
• To run and optimize advertising campaigns on Google Ads and Meta (Facebook/Instagram)
• To track conversions and measure advertising performance
• To comply with legal obligations.

Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to improve your experience and measure the effectiveness of our advertising. These include:

• Google Analytics — to measure website traffic and user behavior
• Google Ads Conversion Tracking — to measure when a website visitor takes an action after clicking one of our Google ads
• Google Ads Remarketing — to show relevant ads to people who have previously visited our website
• Meta Pixel (Facebook Pixel) — to track conversions from Facebook and Instagram ads, optimize ad delivery, and build targeted audiences for future advertising
• Meta Conversions API (CAPI) — to send conversion data from our server to Meta for improved ad tracking accuracy
• Microsoft Clarity — to record heatmaps and user sessions for website improvement purposes
• GoHighLevel (GHL) Tracking — to manage leads, track form submissions, and automate follow-up communications.

You can control cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

Third-Party Services

We use the following third-party services to operate our website and business. These services may collect and process your data according to their own privacy policies:

• Google (Analytics, Ads, Tag Manager) — Privacy Policy: https://policies.google.com/privacy
• Meta (Facebook, Instagram, Pixel, CAPI) — Privacy Policy: https://www.facebook.com/privacy/policy
• GoHighLevel (GHL) — our CRM and website platform used to manage leads, forms, calendars, and communications
• Microsoft Clarity — used for heatmaps and session recordings to improve website usability
• Dropbox or Google Drive — used for delivering final content to clients.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption (HTTPS) to secure data transmitted between your browser and our servers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, maintain our business relationship with you, and comply with legal obligations. If you request deletion of your data, we will remove it within 30 days unless we are legally required to retain it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal data
• The right to opt out of marketing communications at any time
• The right to opt out of targeted advertising and tracking.

To exercise any of these rights, contact us at sales@whoshotthatmedia.com or call +1 504-502-1415.

SMS and Email Communications

By submitting a form on our website, you consent to receive communications from Who Shot That Media via email, SMS text message, and phone call. These communications may include:

• Responses to your inquiries and custom quotes
• Appointment confirmations and reminders
• Follow-up messages regarding your project
• Promotional offers and company updates.

You can opt out of marketing messages at any time by replying STOP to any text message or clicking the unsubscribe link in any email. Opting out of marketing messages will not affect transactional communications related to your active projects or bookings.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the 'Last Updated' date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: